Terms & Conditions
Welcome to Virnobyte IT Solutions. These Terms & Conditions govern your access to and use of our website, products, services, membership plans, and related offerings.
By accessing or using our website, placing an order, purchasing a product, or using our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Our Services
Virnobyte IT Solutions provides IT hardware, software, technology products, technical support, networking, IT infrastructure, maintenance, repair, and related technology services.
The availability of specific products and services may vary from time to time.
2. Website Usage
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Copy, reproduce, or distribute website content without permission.
- Submit false, misleading, or unauthorized information.
- Use our website to transmit malicious software or harmful code.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However, minor variations may occur due to manufacturer updates, availability, configuration, photography, or display settings.
Product specifications may change without prior notice where necessary.
4. Product Pricing
All prices displayed on the website are subject to change without prior notice.
Applicable taxes, delivery charges, installation charges, or other fees may be added where applicable.
In the event of an obvious pricing or technical error, Virnobyte IT Solutions reserves the right to correct the error and communicate the appropriate price or availability to the customer.
5. Orders & Acceptance
Placing an order on our website does not necessarily constitute final acceptance of the order.
Orders may be subject to:
- Product availability
- Price verification
- Payment confirmation
- Customer information verification
- Configuration requirements
- Delivery feasibility
We reserve the right to cancel or decline an order where reasonably necessary.
6. Custom-Built Products
Certain products, including custom PCs and specially configured IT systems, may be assembled according to customer requirements.
Once customization, procurement, or configuration has started, cancellation or modification may be subject to specific terms communicated during the order process.
Customers are responsible for reviewing and confirming their selected specifications before the order is finalized.
7. Software & Licenses
Software products and licenses are subject to the applicable manufacturer’s or software provider’s licensing terms.
Customers are responsible for using software in accordance with the applicable license agreement.
Unauthorized copying, distribution, activation, or use of licensed software is prohibited.
8. Payments
Customers agree to provide accurate and complete payment information when placing an order.
Orders may only be processed after successful payment confirmation where advance payment is required.
Payments may be processed through third-party payment providers and may be subject to their respective terms and conditions.
9. Delivery
Delivery timelines provided on the website or during order confirmation are estimates unless specifically agreed otherwise.
Delivery may be affected by:
- Product availability
- Courier delays
- Weather or natural events
- Logistics issues
- Public holidays
- Other circumstances beyond our reasonable control
Customers should provide accurate delivery information to avoid delays.
10. Returns, Replacements & Refunds
Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.
Customers should review the applicable policy before placing an order.
View our Return & Refund Policy
11. Warranty
Products may be covered by manufacturer warranties depending on the product and applicable warranty terms.
Warranty coverage may exclude damage resulting from misuse, accidents, unauthorized repairs, modifications, improper installation, or other conditions specified by the manufacturer.
12. IT Support & Technical Services
For technical support, repair, maintenance, networking, installation, or other IT services, customers agree to provide accurate information regarding their systems and requirements.
Service timelines may vary depending on the nature and complexity of the issue.
Virnobyte IT Solutions will make reasonable efforts to provide professional and reliable services but cannot guarantee that every technical issue can be resolved in a particular timeframe.
13. Membership Plans
Membership plans are subject to the specific benefits, pricing, duration, and service limitations stated for each plan.
Membership benefits may vary depending on the selected plan.
Membership fees, renewals, cancellations, and refunds are subject to the applicable membership terms and our Return & Refund Policy.
14. Intellectual Property
All website content, including text, graphics, logos, images, designs, icons, software, and other materials, may be protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
15. Third-Party Links
Our website may contain links to third-party websites, manufacturers, payment providers, or other services.
Virnobyte IT Solutions does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.
16. Limitation of Liability
To the extent permitted by applicable law, Virnobyte IT Solutions shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website, products, or services.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.
17. Force Majeure
Virnobyte IT Solutions shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, internet or telecommunications failures, government restrictions, strikes, transportation disruptions, or other unforeseen events.
18. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
19. Changes to These Terms
Virnobyte IT Solutions reserves the right to update these Terms & Conditions when necessary.
Any changes will be published on this page with the updated Last Updated date.
Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
20. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the courts having appropriate jurisdiction, unless otherwise required by applicable law.
21. Contact Us
If you have any questions regarding these Terms & Conditions, products, services, or membership plans, please contact us.
Virnobyte IT Solutions
Email: info@virnobyte.com
Phone: +91 86698 83332
Need assistance?
Our team is available to help you with your IT product and service requirements.
